Courtney UnderwoodFounder & CEO
areas of expertise
- Screening and Selection
- Onboarding and Orientation
- Performance Management
- Employee Engagement and Retention
- Policies and Procedures
education
- BA, Depaul University
- ISO 9001 Certified Auditor
- SHRM Certified
Courtney Underwood is a HR Alignment Strategist and CEO of Kassar Consulting and Passports and Purpose.
With over 15 years of experience in Human Resources and Talent Management, Courtney understands the unique challenges that companies face when hiring and managing their talent. As an HR Alignment Strategist, Courtney helps her clients understand the importance of an effective team and how it impacts the growth and profitability of their business.
Kassar Consulting focuses on delivering practical tools and resources that solopreneurs and small businesses can actually implement. We are invested in the success of our clients, and that is what sets us apart from the competition.
For her premium B2B clients, Courtney visits their workplace to assess their current team structure, identifies the gaps affecting performance, creates a custom smart team plan and then guides them on how to make the necessary changes to create a streamlined, structured and successful team.
Courtney is now expanding her business by sharing her expertise to everyday entrepreneurs looking to scale their business by hiring a team. Utilizing her signature Start Smart, Grow Strong System, Courtney helps entrepreneurs build a smart team, learn how to effectively manage them in order to scale their business, providing improved service, and increasing their revenue.
publications
3 Seemingly Innocent Signs of a Toxic Work Culture
Pay attention to these things before it’s too late.
February 27, 2020
Hiring for Soft Skills: 5 Questions to Ask
Candidates that are good on paper may not be good for your company. These questions will help you discover the difference.
January 15, 2020
Whether you’re just starting out or need a completely outsourced HR partner, we have the solutions you need.
Courtney Underwood is the real deal! I was fortunate enough to meet Courtney when we both spoke on a panel at Success Junkie Summit. Since then, I’ve gotten to experience her phenomenal work with Kassar Consulting. From seeing this great work, I asked her to come to speak to my students at Chicago Urban League’s NextDEAL Entrepreneurship program. She lead an amazing presentation on best HR and business practices, and she was one of the classes favorite presenters. I highly recommend Courtney if you need a dynamic speaker, presenter, or HR needs for your business.
